Upcoming inauguration of Government Information Service (GIS) Call Centre - a new form of communication between the state and citizens
Monday, January 7, 2013, Rehovot, Israel and Burkina – Hypermedia, a leading provider of Mobile Network Access Solutions announced that on December 18, 2012 the Minister of Communication, spokesman for the government in Burkina Faso launched a communication campaign for the brand new Government Information Service (GIS) call center, the first step in a process leading to its inauguration in January 2013.
The creation of this call center reflects the government's willingness to support the GIS in its coordination of the implementation of the government's strategy of communication, production and dissemination of public information. Hypermedia was the obvious choice for telecommunication infrastructure. With its supreme Least Cost Routing gateway solution, which enables all switchboard calls to be routed via the most cost-effective way between various communications networks, Hypermedia's gateways offer significant cost savings and efficiency for call centers and organizations.
Using Hypermedia's solutions, call centers can be up and running swiftly, customized to each center's specific requirements. Hypermedia's plug n' play solution support multiple cross media campaigns via: SMS, email and voice calls with full management and statistics support.
Hypermedia has been the choice for call centers such as Atento in Argentina and Colombia, Axa in Colombia, Mapfre in Argentina, Chile and Colombia, Sulamerica in Brazil and Colombia and many more. The reason lays on Hypermedia's solutions reliability, reduced communication costs, improved connectivity and productivity, simple system management, and proven record of maintaining communications running under all circumstances.
The GIS project has been implemented by Hypermedia's distributor in Burkina Faso, Business Intelligence & Development Support Network (BIDS-Net).
Follow the link for more information on Hypermedia's Call Center solutions.
Hypermedia Systems Ltd. develops and markets next-generation telecommunication products. Optimized for medium-to-large enterprises, our products create ways for companies to upgrade current telecommunication systems while leveraging their existing telecom investment.
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Tania Fuchs, Marketing Manager
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