Hypermedia 3G IVVR information applications provide a visual element to the traditional voice-based IVR services. By using Hypermedia's 3G IVVR services, video callers can access information, such as banking, stock market data, enjoy movies and clips, vote or order theater tickets.
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Video voting services provide the users with many types of options on videos, text, and graphic items whether it is real-time-based or offline sources. The video voting is usually leveraging the preview menus, which enable the user to view a short clip on a candidate, singer and issue prior to the actual selection.
The 3G IVVR solution is based on video calls, it is a Circuit Switch based delivery with a dedicated 64kb guaranteed bandwidth; therefore it doesn't suffer from any buffering issues or other user experience symptoms of most IP-based solutions. Moreover, IVVR services are based on mobile technology that enables clientless services to run on a 3G (UMTS) video call, enabling instant, easy and coherent cooperate content services establishment.
Video banking offers financial institutions the ability to provide personalized services to mobile customer. Video callers can place video calls to their bank and be routed to the first available bank agent or to the most appropriate agent based on their requirements. During the video call session, the representative can choose to display video clips and other multimedia files.