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Callback

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HyperSa6PBX/IP-PBX Turnkey Callback Solution

Hypermedia's Callback application is a PBX add-on telephony software package for cutting back transnational GSM roaming charges and reducing company phone costs. It is ideal for corporate business; supporting from 4 to 30 simultaneous calls.

  • This Callback Apps is a complementary, premises-based business application for Hypermedia's range of Voice Gateways (HG-4000, HG-3000 and HG-2000 series) as well as SMS Gateway Pro HG-7000 series.

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Maintaining existing telephony infrastructure, this Call Back solution integrates with the phone system as is, and boosts the PABX or IP-PBX with callback functionalities via multiple callback methods.

Available Callback Methods/Triggering:

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  • DDI / DID trigger callback
  • CLI callback
  • SMS callback
  • Web-based (internet) callback
  • Call-Through

    Interested? Contact a local Hypermedia dealer!

    Pre-Defined DID/DDI Trigger Call-Back

    Users call a pre-allocated corporate telephone number, often called a DDI (direct dial in) or DID (direct inward dial) number, and then receive a callback call on their registered callback number. Once receiving the callback call, users can make unlimited consecutive outbound calls by keying double pound key (#, #).

    CLI Call-Back

    The CLI Callback service (a.k.a. ANI callback) is used in countries where CLI (calling line identification or caller ID) is available through the PTT. Users dial the/a DDI number to trigger the callback to the registered user, and can then make unlimited consecutive outbound calls by keying double pound key (#, #).

    SMS Call-Back

    Users can also initiate a Callback by sending an SMS message to the designated number which includes the destination number. After receiving the callback call, users can make unlimited consecutive outbound calls by keying double pound key (#, #).

    Web-based (internet) Call-Back

    With this web-based visual Callback-Dialer, users dial the destination number and then receive a callback call on their registered callback number.

    Call-Through

    CallThrough is a corporate callback trigger which enables authorized corporate users outside the office to call a pre-allocated telephone (DDI) number for obtaining a secondary dial-tone from within the organization's PBX/PABX to make calls using the low VPN tariffs.

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Key Benefits for Corporate Business:

Alternative, Low-Cost Call Routing for PBX

Hypermedia's CallBack software application solution creates for corporate businesses an alternative, low-cost channel to dial/call remotely through the PBX to long distance destinations from anywhere in the world; making the most of office-based international / long distance call savings plans.

cb-global-sReducing GSM Roaming Charges & Call Costs

Callback is designed for users who are making calls from any international or interstate destination back to their home country when using a GSM mobile phone.

The Call-Back Apps is a business-class PBX add-on package for reducing overall company telephony costs. Its Callback and Callthrough features provide a way to reduce GSM roaming charges and local interconnection rates by providing cheaper call routing alternatives using the PSTN, GSM and VoIP networks. Make your international calls local!

VoIP Connectivity

Optional VoIP connection for enabling to connect both user and target destination numbers over VoIP networks for reducing call costs.

Ideal for Telecom Distributors, Resellers and Service Providers:

Given the applications' flexibility and scalability, this smart Callback application can be pre-configured to meet precise customer requirements so companies can easily expand the cost-effective solution to meet their evolving telephony needs over time.

Check available Callback Distribution & Reselling Opportunities

Callback Major Advantages:

  • Reducing GSM roaming costs
  • Cost savings on GSM calls
  • In-house, on-site equipment
  • Maximize the VPN’s low GSM rates
  • Fast and easy installation
  • Fast return on investment (ROI)
  • 4 to 30 simultaneous calls
  • Support GSM, VoIP and PSTN
  • Compatible with all ISDN PBXs
  • Visual Callback-Dialer for desktop control
  • Individual management of Callback activity
  • Remote web-based management and control
  • 24 months warranty

Have further questions? We welcome you to contact us re Callback Telephony Application.

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